RETURN AND REFUND

Due to the nature of food and fresh products, our return policy is as follows:

Returns
Fresh and perishable items (mangoes, ghee, oils, honey) are not eligible for return once delivered.

Returns or replacements are considered only if:

• A wrong product is delivered, or
• The product arrives damaged or spoiled.
• Non-perishable items (rice, sealed products) are eligible for return only if unopened and damaged during transit.
• Issues must be reported within 24 hours of delivery with clear photos or videos.

Refund Process

• Approved refunds will be processed within 5–7 working days.
• Refunds are credited to the original payment method.
• Shipping charges are non-refundable.

Order Acceptance

• * We reserve the right to accept or cancel orders due to stock limitations, quality issues, or pricing errors.
• * If an order is cancelled by us, the full amount will be refunded.

Shipping & Delivery

• * We deliver across India unless stated otherwise.
• * Delivery usually takes 2–7 working days, depending on location.
• * Delivery timelines are estimates and may vary due to weather, courier delays, natural disasters, or government restrictions.
• * Tracking details will be shared after dispatch.
• * Customers must provide accurate delivery information.

Order Cancellation

• * Orders can be cancelled only before dispatch.
• * Once shipped, cancellation is not possible.
• * Seasonal and fresh products like mangoes cannot be cancelled after packing or dispatch.